Question 1

What is luxury cleaning and how is it different?

Accepted Answer

Luxury cleaning is not defined by speed or volume. It is defined by care, discretion, and an understanding of the environments we are invited into.

At Paraíso Cleaning Co., luxury cleaning means approaching each property as a finished work, whether it is a newly completed architectural residence, a private estate, or a high-end rental preparing for its next guest. Our work focuses on preserving materials, respecting design intent, and ensuring every surface is treated with the appropriate method, product, and level of attention.

Luxury cleaning is ultimately about trust. It is knowing that the people in your space understand not only how to clean it, but how to care for it.

Question 2

What areas do you serve?

Accepted Answer

We are based in Los Angeles and primarily serve Beverly Hills, Bel Air, Holmby Hills, Brentwood, West Hollywood, Hollywood Hills, Santa Monica, Pacific Palisades, and Malibu.

For select projects, we extend our services throughout the greater Los Angeles area, including Venice, Marina del Rey, Century City, Sherman Oaks, Studio City, and Encino.

For larger estates, post construction projects, or specialized assignments, we are available beyond these areas upon request. Each project is evaluated individually to ensure we can deliver the level of care and discretion our clients expect.

Question 3

Do you provide estimates or fixed pricing?

Accepted Answer

We provide customized estimates for every project.

Because each property is different, pricing is based on the scope of work, materials involved, condition of the space, and the level of detail required. This allows us to approach each project with the appropriate time, team, and methods rather than applying a one size fits all rate.

For post construction projects, estates, and architectural residences, we typically conduct a walkthrough or review plans and photos before finalizing pricing. For recurring services or turnovers, pricing is established once the scope is confirmed and remains consistent as long as the condition and expectations remain aligned.

Our goal is to provide clear, thoughtful pricing that reflects the care, discretion, and quality of work delivered.

Question 4

What is included in post-construction cleaning?

Accepted Answer

Post construction cleaning is a refined, multi step process designed to prepare a property for occupancy, photography, or handover.

We begin with a detailed assessment of the space and finishes, removing fine construction dust, residue, labels, and debris using methods appropriate for each material. All surfaces are carefully addressed, including cabinetry, fixtures, interior glass, kitchens, bathrooms, and detailed floor care based on material type.

Our focus is on protecting fragile finishes, preserving design intent, and presenting the property at its highest standard. Final walkthroughs are completed to ensure the space is fully ready, with documentation available upon request.

Each post construction project is customized to the scope, timeline, and expectations of the client.

Question 5

Do you offer Airbnb turnover services?

Accepted Answer

Yes. We provide turnover and maintenance services for Airbnb and short term, mid term, and longer stay properties.
Our service is tailored to the length of stay and the standards of the home. This may include full turnovers between guests, scheduled mid stay refreshes, and recurring care for extended stays. Each visit is handled with attention to presentation, consistency, and discretion so the property remains in excellent condition at all times.

Mid stay refreshes and periodic deep cleaning are available upon request.

Question 6

Are you insured and can you provide NDAs?

Accepted Answer

Yes. We are fully licensed and insured for luxury residential and commercial properties. Certificates of insurance are available upon request. NDAs are available for high-profile clients, celebrity estates, and properties requiring confidentiality. We're trusted in celebrity estates and high-profile properties where discretion is paramount. Your privacy and the protection of your reputation are guaranteed.

Question 7

Do you speak Spanish?

Accepted Answer

Yes. We provide bilingual communication in English and Spanish for seamless coordination with household staff, property managers, contractors, and clients.

All proposals, documentation, and service communication can be provided in either language to ensure clear communication and complete transparency throughout every project.

Question 8

How far in advance should I book services?

Accepted Answer

For post-construction projects, we recommend booking as soon as your timeline is confirmed to ensure availability around your deadlines.
For vacation rental turnovers, we can often accommodate same-week requests, but recurring clients receive priority scheduling. 
For residential deep cleaning, estate care, or move-in/move-out services, contact us 2-3 weeks in advance when possible. 
For urgent or last-minute needs, reach out directly and we will do our best to accommodate your timeline.